Trust Center

Owner-maintained overview — not an independent certification.

About this Trust Center

This page is maintained by Leader AI and summarises the security, privacy, and operational controls currently in place at getleader.ai. It is owner-maintained content, not an independent audit or third-party certification.

Authentication & Access

  • Sign-in: Email/password and Google OAuth.
  • Tiered roles: super_admin, company_admin, marketing_manager, user.
  • Data isolation: Row-Level Security enforced at the database for sensitive tables.
  • Third-party tokens: Exposed only through safe views — never to the browser.

Infrastructure & Storage

  • Platform: Backend runs on Supabase (managed Postgres) on cloud infrastructure.
  • In-transit encryption: All traffic secured with TLS.
  • At-rest encryption: Database and object storage encrypted by the cloud provider.
  • Backups: Automated daily backups with point-in-time restore.

What we collect and why

  • Account details: Name, email, phone — to provide the service.
  • Business and lead data: Fields you enter to run your CRM.
  • Communication content: Messages and files you upload so the agent can act.
  • Technical usage: Operational logs for stability and debugging.

Secrets & key management

  • API keys and secrets live in the platform secrets manager, never in source code.
  • Server-side Edge Functions access secrets — browsers never receive them.
  • OAuth tokens are stored in locked tables, readable only by the service role.

Primary subprocessors

  • Supabase — database, auth, and storage.
  • Twilio — WhatsApp and SMS delivery.
  • Resend — outbound email.
  • Meta & Google — ads and calendar integrations (per user authorisation).
  • CardCom — Israeli payment processing.

Retention, deletion & rights

  • Active account data is retained while the account is active; deleted up to 30 days after cancellation.
  • You can request export, correction, or deletion any time via the Data Deletion page.
  • Full detail in our Privacy Policy.

Vulnerability reporting & contact

If you suspect a security issue, please reach out before public disclosure.

Security: security@getleader.ai

Privacy: privacy@getleader.ai

General support: hello@getleader.ai